INFORMATION AND PERSONAL DATA MANAGEMENT POLICY

INFORMATION REQUESTED

The personal data we obtain from customers, suppliers, employees, former employees and any other person who provides us with their data, which in any case are private data that are not available to the public, are:
• Type and number of identification document (Citizen’s or foreigner’s identification card, or, NIT).
• Names and Surnames / Company Name.
• Tax Information
• Telephone and/or cellular contact numbers
• Addresses
• E-mail address
• Distribution channels of your company
• Industry Sector to which you belong
• Specific Industry Sector
• Information on product reception (Days, times, Invoice Date and everything related to special requests for the timely delivery of the product).
• Payment and invoice information
• Bank References
• Personal References
• Commercial References
• Bank Information
• Security Study (Applicants)
• Medical Examinations
• Authorization to report, process, consult information from and for credit bureaus.

TREATMENT AND PURPOSE OF THE INFORMATION

Our customers, suppliers, employees, former employees and other persons who provide us with their data authorize North Chemicals de Colombia Ltda. To use the above information, collect, transfer, process, manage and delete personal data in our databases. The purpose of the use of the data is to make possible the development of our commercial activity, to elaborate accounting records, to report to the State companies and for all administrative and commercial purposes that are part of our operation.
Similarly, our customers and suppliers of goods or services and other persons in their capacity as holders of personal data, by accepting this policy, authorize North Chemicals de Colombia Ltda. to:
Order, catalog, classify, divide or separate the information provided.
Use them for internal administrative or commercial purposes such as: credit studies, preparation and presentation of quotations, commercial references, satisfaction surveys, making payments or collections by the company.
Promotion of products or services of the company.
Sending information of interest through e-mail or other means.
Keeping historical records of the company and maintaining contact with data subjects.
Verify, check or validate the data provided.
Study and analyze the information provided for the follow-up and improvement of the service and attention.
Deliver the information collected to third parties with whom the company contracts the storage and management of personal data, under the standards of security and confidentiality to which we are obliged.
Control and prevent fraud.
Control and prevent money laundering and terrorist financing.
Prepare reports to credit bureaus, of financial obligations arising from the business relationship (positive and / or negative information), with prior authorization as required by the rules.

Similarly, workers and applicants in selection processes authorize in their capacity as holders of personal data, by accepting this policy authorize North Chemicals de Colombia Ltda. to:
Treat their personal information for the purpose of executing and developing the employment contract, as well as to comply with labor, social security and labor risk regulations, grant benefits to the worker and his beneficiaries, as well as any other purpose to carry out the relationship between employee and employer, including the exercise of the rights and obligations of employees and employer under the labor contract and under the applicable law. The Company processes personal data of job candidates, active employees, retirees, pensioners, retirees, related third parties, family groups and beneficiaries, as well as other persons who have or have had an employment contract with the Company.

DISCLOSURE OF INFORMATION

North Chemicals de Colombia Ltda. does not share or sell this information with any unauthorized external natural or legal person.
Notwithstanding the above, personal information collected may be provided, when North Chemicals de Colombia Ltda. considers that such disclosure is necessary to:
Avoid legal liability.
Comply with laws, regulations, subpoenas or court orders.
Comply with a requirement of a governmental or regulatory authority.
Exercise rights or fulfill obligations under the contractual relationship or legal duties of the company.
The above, always in accordance with current regulations on personal data protection.

RIGHTS OF THE HOLDERS OF THE INFORMATION

• Customers and suppliers of goods or services, employees, former employees and other persons who provide us with their data; holders of the information, have the right to access, consult and know the personal data that are in our database, as well as rectify them in case they are inaccurate or incomplete, and to cancel them when they decide to do so.
• In addition, they will have the right under the terms of Law 1581 of 2012, to:
• To know, update and rectify their personal data against the Data Controllers or Data Processors. This right may be exercised, among others, against partial, inaccurate, incomplete, fractioned, misleading data, or data whose processing is expressly prohibited or has not been authorized.
• Request proof of the authorization granted to the Data Controller, except when expressly exempted as a requirement for the Processing, in accordance with the provisions of Article 10 of Law 1581 of 2012.
• To be informed by the Data Controller or the Data Processor, upon request, regarding the use that has been made of their personal data.
• File complaints with the Superintendence of Industry and Commerce for violations to the present law and other regulations that modify, add or complement it.
• To revoke the authorization and/or request the deletion of the data when the processing does not respect the constitutional and legal principles, rights and guarantees. The revocation and/or deletion shall proceed when the Superintendence of Industry and Commerce has determined that in the Processing the Controller or Processor has incurred in conduct contrary to the law and the Constitution.
• To revoke the authorization and/or request the deletion of the data at any time, if the holder does not have the legal or contractual duty to remain in the database or file of North Chemicals de Colombia Ltda.
• Access free of charge to your personal data that has been subject to processing.

LEGITIMACY FOR THE EXERCISE OF THE HOLDER’S RIGHTS.

In accordance with Article 20 of Decree 1377 of 2013, the following persons are entitled to exercise the rights, if they can prove their identity and the capacity in which they act:
• The Holder
• The assignees of the holder
• The representative and/or attorney-in-fact of the Holder
• Those acting by stipulation in favor of or for another.

CONTACT TO ENFORCE RIGHTS

For Customers, Suppliers of Goods or Services, Employees and former employees and other persons who provide us with their data, may contact the area responsible for the attention of requests, inquiries and complaints by email to info@northchemicals.net, by phone at +57 60 (5) 3799080, or through written communication addressed to the Customer Service Department located at St. 65B # 42-26.

PROCEDURE TO EXERCISE YOUR RIGHTS

To exercise your rights to know, update, rectify and delete information and revoke the authorization you must contact the person or area in charge, as established in the previous point; the request submitted to the person or area in charge must include at least the following information:
• Full Name / Company Name.
• Type and number ID, Position / Occupation.
• Subject: Database.

Please note that, in accordance with the provisions of Articles 14 and 15 of Law 1581 of 2012, you have the right to make inquiries and complaints, in which case the procedure explained below will be carried out.

The queries will be answered within a maximum period of ten (10) working days from the date of receipt thereof. When it is not possible to attend the query within such term, the interested party shall be informed, stating the reasons for the delay and indicating the date on which the query will be attended, which in no case may exceed five (5) business days following the expiration of the first term. Claims shall be formulated by means of a written request and shall be addressed to the person or area in charge. If for any reason the person who receives the claim is not competent to resolve it, said person shall transfer it to the corresponding person within a maximum term of two (2) business days and shall inform the interested party of the situation.

In the claim you must include at a minimum:
• Your identification.
• A description of the facts giving rise to the claim.
• Your address.
• The documents you wish to assert.

If the claim is incomplete, the interested party will be required within five (5) days from receipt of the claim to correct the faults. After fifteen (15) days from the date of the requirement, without the applicant submitting the required information, it will be understood that the claim has been withdrawn. Once the complete claim has been received, a label will be included in the database stating “claim in process” and the reason for the claim, within a term no longer than two (2) business days. Such a label shall be maintained until the claim is decided.

The maximum term to address the claim shall be fifteen (15) business days from the day following the date of reception. When it is not possible to address the claim within such term, the interested party shall be informed of the reasons for the delay and the date on which the claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term.

The period of force for each individual record of the Database is equal to the period of requirements of the local and national supervising entities. The above, considering that the target market of North Chemicals de Colombia Ltda. is for people over 18 years old and without age limit.
In case you require additional information, please do not hesitate to contact us.
North Chemicals de Colombia Ltda.
Location: Barranquilla
Address: Street: 65B # 42-26
Telephone: +57 60 (5)3799080
Email: info@northchemicals.net
In force since: 2017/02/09

Note: Compliance with this policy is mandatory for all employees, and in general, for all persons representing North Chemicals de Colombia Ltda.